21
Predictive
algorithm
calculates
Needs identified and if needed
clinicians input requested
Tailored intervention, e.g. educational
support over next 4 weeks
RISK SCORE
HIGH RISK
Nurse triage based on Needs
Assessment Questionnaire
LOW RISK
_
_
Reassess
185 patients
The Stepped-Care Approach*
Intervention Group only
* Palacholla R, Fischer N, Agboola S, Simons M, Odametey S, Golas S, op den Buijs J, Schertzer L, Kvedar J, Jethwani K, Evaluating the Impact of a
Web-Based Risk Assessment System (CareSage) and Tailored Interventions on Health Care Utilization: Protocol for a Randomized Controlled Trial,
JMIR Res Protoc 2018;7(5):e10045, doi:10.2196/10045